Conssero plc

1 Farnham Rd

Guildford

Surrey GU2 4RG

United Kingdom

Telephone: +44 (0)1483 549 036

E-mail: info@conssero.com

Fax: +44 (0)1483 549 100

Our location can be found on this Google map

Request more information by filling in our online form

Registered in England No. 3970996

Registered Office: 5 Robin Hood Lane, Sutton, Surrey SM1 2SW United Kingdom

A query can be sent to the support team by either email or phone or through the application itself. All the support team are highly trained and have a friendly approach to help, understand and resolve all problems.

Telephone: +44 (0)1483 549 036

Fax: +44 (0)1483 549 100

E-mail: support@conssero.com

Difficulty in using Conssero’s “Connect” Application

If you are having difficulty in using “Connect”, the preferred method of contact is by telephone. The support team will be happy to talk you through your difficulties and resolve your problem.

Reporting a Fault or Error on the Application

When reporting a fault with the application e.g. error on screen, the preferred method of contact is via email. To help us diagnose any problem you may be having it is helpful to send us a screenshot of the error encountered.

Application Service Demonstrations

Preliminary demonstrations of our application service operating over Cisco equipment and in conjunction with Cisco Call Manager 5.0 made to potential end users. Demonstrations made of the Tenant Security and Retail Sales Data gathering modules were made:

Sales Reports

Shown here are typical graphics and reporting for the retail sales module.

Sales Data Collection

Typical Cisco IP phone screens being used with the retail module of the Company’s “Connect”™ application.

October 2007

Completion of testing phase for the Retail Module

The versatile colour touch screen user interface of the Cisco IP phone provides for intuitive use even for users interacting with phone applications for the first time.

Cisco Technology

September 2007

Testing phase for the new Security Module completed

The security module provides for audio-visual interactive communication and “broadcasting” of information and events to end users from a central security point on a site.

Security Dashboard

Security VOIP display

Typical Cisco IP phone screens being used with the retail module of the Company’s application.
July 2007

The Company obtain official CTDP (Cisco Technology Development Partner) status

After obtaining official CTDP (Cisco Technology Development Partner) status the Company adopts an application wide strategy to ensure full compatibility of its application on Cisco products and systems to enhance its value to the market place. A program of application development, redevelopment and testing is put into effect to achieve this objective. Being a Web 2.0 application it can be accessed from any modern network device. GPRS, Wifi, 3G, LAN, even dial up!

Cisco Technology

May 2007

Its Official! the Company is awarded Cisco CTDP Status

May 16th 2007 and the Company is delighted to announce it has gained official “CTDP” status with Cisco as, ostensibly, their first partner in the “Connected Real Estate” division of Cisco.
May 2007

Transfer of Intellectual Property Rights from Lerch Bates

During the last month the Company is pleased to announce it has completed the acquisition of the intellectual property and founding patent for the invention of the “site terminal” making payment for the final instalment of the transaction.
May 2007

Office Relocation

The Company is pleased to announce it has relocated to Guildford in Surrey.

Guildford Office

No.1 Farnham Road
Guildford
Surrey
GU2 4RG
April 2007

Successful Entitlement Issue

114 investors took up their entitlement to additional shares in the Company during the past two months. Adrian Godwin, Chairman, remarked “I am personally gratified to have won such a large degree of support from our individual investors. Over £350,000 was raised from the entitlement issue which has gone a long way towards securing our future and the opportunity to exploit our application particularly within Cisco’s so-called “Connected Real Estate” proposition.
March 2007

The Company Launch an Entitlement Issue

After canvassing support from its top 10 investors Adrian Godwin, Chairman, launched an entitlement issue to all its investors on the basis of one share offered for every two currently held. The new issue was priced at 40p reflecting the prospects of the ˜Cisco opportunity’ and the progress made with development and marketing of the application. By offering significant elements of our application over a Cisco IP phone we will dramatically increase our ˜addressable market’ and it will also enable us to offer new applications to the retail and other sectors where our site terminal has, in the past, represented a barrier to entry into these markets.The new issue will also qualify for EIS tax treatment.
August 2006

Patents Update

The Company is continuing to invest in a worldwide rollout of its primary intellectual property asset, which is the patent for its €˜site terminal’ invention. We are pleased to announce that, thus far, a patent has been awarded in 6 out of the 23 territories (plus Europe) it has made application to. Patents have been granted as follows:

UK Patent Granted 17 July 2002 GB2364154
South Africa Patent Granted 26th November 2003 2002/9150
New Zealand Patent Granted 22nd June 2001 522708
Singapore Patent Granted 30 July 2004 P-No. 93599
Russia Patent Granted 27th August 2006 No. 2282894
Australia Patent Granted 7th July 2005 No. 2001274334

We hope to be granted patents in Europe, the USA and other key territories in 2007.

June 2006

Andrew Lewin Promoted to the Board

The Company is pleased to announce that Andrew Lewin, the Company’s application manager, has been invited to join the board of the Company and has accepted this offer. Andrew brings the direct experience and knowledge of what the Company has developed to date to the boardroom. He has been associated with the development and realisation of the present application right from its inception. Bringing six years of dedicated work on the development of the application Andrew originally graduated from Kingston University with a Software Engineering (BSc hons) 1st Class degree and graduated from the DTI’s Knowledge Transfer Partnership program in collaboration with Kingston University and Lerch Bates to imbed IT knowledge within the Company.
June 2006

Opportunities in Sales

the Company is constantly on the lookout for high calibre, professional sales people especially with significant solutions selling experience at board level or with any level of sales experience with FM related software or solutions. Due to our continued international growth we are currently seeking people with the following skill sets;

Sales Director: An experienced sales director to spearhead our European sales effort with opportunity for significant equity position

Sales Executives: Individuals with 10+ years experience in this area of software or related FM experience

Sales Consultants: Varied experience in software sales or similar background

If you are interested in finding out more about any of these positions please either;

Email us in strict confidence (including your CV if appropriate) to adrian.godwin@conssero.com

€¢ Telephone us on +44 (0)1483 549 036 and ask to speak to Adrian Godwin


May 2006

The Company are delighted to announce that we have relocated to new offices.

This is to allow much needed room for expansion which the serviced offices in Covent Garden prevented us from achieving.

After much deliberation the advantages of the transportation connections of Clapham Junction station combined with the “luxuriously appointed accommodation and facilities” of Shakespeare House won out. It will also make for easy access for most of our staff whilst still being only a short hop into any area of central London.

Thus, as from Thursday 1st June 2006, the head office of the Company will be located in south London


April 2006

Global Sales Agents Required

The Company are looking to appoint further individuals or companies as our agents in a large number of country territories to assist us in the global expansion of our business.

There is little investment required from our agents and we offer very generous initial and repeat sales commission.

Agents are sought in Central and Eastern Europe, Africa, North & South America, Australasia and the Far East.

Our solution is patented worldwide and is available to use in any time zone, in any language and in any currency.

If you would be interested to know more and receive a model form of agreement for an agent then please either;

Email us, in confidence, to adrian.godwin@conssero.com

OR

Telephone us on +44 (0)1483 549 036 and ask to speak to Adrian Godwin

Thus, as from Thursday 1st June 2006, the head office of the Company will be located in south London

March 2006

The Company/Kingston University Partnership Wins Award

Award Ceremony

An exceptional partnership between Kingston University and Lerch, Bates & Associates (LBA) provided the genesis of the Company and was singled out for a 2005/06 Knowledge Transfer Partnership (KTP) award at the National Awards ceremony at the Savoy Hotel, London, on 28 March.

The award was received from the Department of Trade & Industry’s (DTI) Innovation Group Deputy Director, Ian Harrison, for their successful collaboration in developing a multi-lingual, multi-timezone, multi-currency web-based facilities management system embracing the patented €˜site terminal’ invented by Adrian Godwin, the founder and chairman of the Company.

Kingston’s KTP manager Charlene Edwards said ˜We always knew this was an exceptional partnership. This is a great example of what happens when Kingston University shares its knowledge and expertise with an external company to create a viable commercial product’.

The event also celebrated the 30th anniversary of KTP’s which are led and supported by the DTI. The scheme brings together a university and a commercial partner to share expertise and stimulate innovation, supporting the company’s strategic development and competitive edge. Graduates gain from real commercial experience; the scheme boosts the University’s research ratings and strengthens links with industry.

Hilton International has already implemented the Companies’ solution in over 60 of its hotels, in 14 languages, across Europe, the Middle East and Africa. Its initial round of funding of £1.25m in March 2005 was substantially oversubscribed.

January 2006

The Company’s Site Terminal technology has been voted an award winner for the DTI’s KTP (Knowledge Transfer Partnership) Awards. The award ceremony, to be held in March 2006, will recognize the success of the KTP, which enable private and public sector research organisations to apply their research knowledge to important business problems.

LBA (Lerch, Bates and Associates) is one of the world’s largest firms of consulting engineers. Recently, LBA, headed by MD Adrian Godwin, patented an idea for a new software-based technology known as a ‘Site Terminal’, which would use the internet to share information about maintenance requests among landlords, insurance companies, maintenance contractors and others.

The company approached Kingston University, and its KTP team to help develop the idea into a commercially viable Service Chain and Maintenance Management Solution. LBA also established a new Company to market the service, with Kingston University helping further by creating an application development team for the new venture. Such support enabled the Company to win its first major contract with Hilton Hotels, across Europe, the Middle East and Africa.

Since then, the Company has moved into its own offices in Central London, sold 25% of its equity to investors and is currently in talks with major retail and logistics companies about them utilising the application in their businesses.


December 2005

A new strategic partnership has been formed by four of the UK’s leading construction, project management and property IT web-based technology providers. ICON, Cadweb, EPC Integration and the Company have come together to offer their combined wealth of experience, knowledge and technical expertise through IPCRES, a new partnership that provides clients with reliable, easy-to-use software solutions for managing project information throughout a building’s whole life-cycle.

Leading Web-based technology companies celebrate launch of IPCRES


November 2005

The Company, meeting customer needs, launches the application update for PDA. The PDA allows a more mobile use of the application, saving time while allowing multi-site and mobile workers the flexibility they require.

Mobile Essentials

July 2005

White Paper released. Gary Boyce on why service not product can be make or break in this competitive world.

Download whitepaper (105KB)


June 2005

The Company releases “Connect Version 3″. This latest multi-lingual version incorporates enhanced functionailty and ease of use for both in-house and outsourced planned and reactive maintenance. Service Chain Management has been enhanced to provide Wireless interfaces and Technical Audit Support.


May 2005

Following a successful fund raise the Company has relocated to Central London to be closer to its customer and prospect base.


March 2005

The board of Company initiates an Offer for Subscription to be launched at 9.00am on 21st March 2005 via its authorised brokers Capital Index Ltd. The company now has an exceptionally strong board and management team in place to deliver the value of its invention to shareholders in the near term and is seeking approximately £1m net of expenses to fund its immediate working capital requirements.


February 2005

The FM Company becomes part of IPCRES, a strategic alliance of five web based solution providers, whose products can be joined together on demand to create composite services. The collaboration allows information to flow seamlessly throughout the complete; design, construct and facilities management processes.


January 2005

We are very pleased to welcome Gary Boyce as Chief Executive Officer for The FM Company. With a strong sales and consultancy background he brings with him twenty-one years experience of the application software industry. Gary was a director of JBA Holdings PLC and the Olympic Group and has worked for the past 5 years with US based CRM and Service Solutions.
December 2004

The Company becomes a corporate member of the British Institute of Facilities Management.


October 2004

The company exhibited at Building Performance 2004. Adrian Godwin (Founder and Chairman of the Company) presented a seminar on: We’ve all heard of “supply chain management” but what about “service chain management.” The seminar was received very well and thank you to all those who attended both the seminar and exhibition.


March 2004

Hilton Hotels began using the the Company’s application in sixteen different languages in thirty different countries throughout Europe and Africa.


March 2004

Computer Solutions Ltd. enter negotiations to become first distributor for the Company’s application  within the Greek Healthcare sector.


November 2004

Hilton Hotels place contract with the Company to deliver an E-procurement module for use with over 300 suppliers involved in fit out and refurbishment of their Hotels.


August 2004

Hilton Hotels agrees to place Site Terminals in 90 of its Hotels across Europe and use the “Connect” application.


August 2004

The Company launched its new technical advisor module, which is now being used by Lerch Bates and Associates.


July 2003

Gelco Group from Greece agreed to be an additional supplier of site terminals to the Company.


March 2003

Kingston University nominate the Company as best example of collaboration between university and local business and feature the company’s activities in a promotional video for the government’s TCS Teaching Company Scheme programme.

Do you want to be able to independently prove your efficiency and the first class service you offer?

Do you wish you could get “real time” accurate information on the progress of jobs on sites?

Would you like to improve the safety of your staff operating on sites?

Would you like to be able to compare your performance across regions, contracts etc?

Would you like to be able to see how you are performing relative to your SLA?

If you answered Yes to any of these questions we can help.

If you would like a no obligation free consultation please contact us.

Do you wish you could report a building problem straight to the relevant service provider?

Do you wish you could cut out expensive “helpdesks” and non-productive administration?

Do you want to see exactly what has happened with that building problem, minute by minute?

Do you want to see clearly whether your service providers are meeting their obligations?

Do you know what “downtime” on business critical equipment is costing your business?

If you answered Yes to any of these questions we can help.

If you would like a no obligation free consultation please contact us.

Are you looking for new “value added” services for your tenants?

Is the delivery of tenant services transparent enough for you to see service delivery in your property?

Do you want to see the level of service you are getting from your service providers in “real time”?

Do you want to know if one of your buildings is performing better or less costly than another?

Do you want to know how your buildings in one country compare with those in another country?

If you answered Yes to any of these questions we can help.

If you would like a no obligation free consultation please contact us.

Do you want the opportunity to put your technical knowledge to work for property owners and managers?

Are you frustrated by the lack of shared information between you and other parties?

Do you need to carry out technical audits on equipment and get the results actioned?

Do you need to vet and action statutory reports on various building plant and equipment?

Are you responsible for ensuring safety certificates for equipment and services are kept up to date?

Are you fed up with the paper chase?

If you answered Yes to any of these questions we can help.

If you would like a no obligation free consultation please contact us.

Are you tasked with cutting costs for facilities management for your organisation?

Would you like to simplify and improve your end users’ experience of your building?

Do you know whether service providers have carried out all their work and should be paid?

Do you know which external service providers are on your site at any given time?

Do you have problems monitoring lone workers?

Are your service providers aware of all the requisite risk assessments for working on your sites?

If you answered Yes to any of these questions we can help.

If you would like a no obligation free consultation please contact us.

Not really sure if all those KPI’s and vital service level agreements are being met?

Want to stop endless travel and administration just trying to know what is going on at your sites?

Like the idea of a simple, seamless way of viewing service delivery on a “dashboard” in real time?

Is it an uphill struggle trying to arrange and manage contracts for maintenance on your sites?

Don’t have a clear view of what maintenance has been carried out on your building’s vital assets?

Do you need to know whether contractors have carried out all their work and which invoices should be paid?

Are you frustrated by the lack of shared information between you and your service organisations?

If you answered Yes to any of these questions we can help.

If you would like a no obligation free consultation please contact us.

You may know the cost of servicing your property but do you know the level of service being provided?

Is service provision related to payments made to your service providers?

Do you have difficulty applying that linkage in your contracts in practice?

Are you frustrated with any of the following?

1) Understanding whether service providers have carried out all their required work.
2) Knowing which invoices are payable because work has actually been satisfactorily completed.
3) Comparing service levels achieved between different sites, contractors and geographic regions?
4) Trying to reduce the cost of facilities for the organisation?
5) Waiting for quotations from other parties involved in running facilities?

If you answered “Yes” to any of these questions we can help.

If you would like a no obligation free consultation please contact us.